The Task Assistant demonstrably saves time for some of the most highly paid end users of software in any industry: Vessel Crews

Most ERP solutions are not designed for specific industries and certainly not those with the peculiarities of the shipping industry, which are especially apparent when onboard

This unique Task Assistant business modelling principle significantly slashes the most significant cost of ERP implementation among future users: Crew Training & Familiarization

The crew-centric design of the Task Assistant on-board modules is user friendly and successfully addresses the problem of poor usability; errors are avoided, users are guided and usability encourages whole-scale usage

Seamless task integration no matter the module

When an Engineer checks a maintenance job,
all relevant information is available in one place:

Maintenance history and instructions
Recommended spares requirements
Available inventory for required spares
Forms and manual documents related to the specific job

All actions have multiple routes that lead to them:

Inventory Reporting can lead to Spares Requisitioning
Spares Requisitioning may lead to Maintenance Scheduling
Maintenance scheduling may lead to a Manual Document being reviewed

All information is actionable and can be reported in one place:

Maintenance completion, spares requisitioning,
inventory consumption and all related administrative work!


When reporting maintenance completion in the Task Assistant, jobs that require a Risk Assessment can remind the engineer to complete the relevant form.

Ship managers can also promote spares requisitioning and consumption to be reported through a specific maintenance job, allowing office users to have a much clearer picture of the situation on board

Ship-Shore communications are the enabler of any Shipmanagement Software and technological evolution obliges software providers to find ways to continuously improve their product in that regard
Task Assistant enables high usage and accurate data capture which creates large amounts of valuable data sent from vessel to the office
Compounded by the large number of vessels many of our customers manage, the Task Assistant is as tested as a ship management solution can be

The Task Assistant assists administrators in monitoring communications by:

Autocorrect – when a message has not been received, it will be re-sent

Configuration – administrators can choose the maximum size of each message, as well as the frequency that messages transmit

– a simple dashboard enables monitoring and alerting

Entirely configurable user experience

In the Workbench, users and administrators have at their disposal a truly uniquely and pliable tool enabled by a Graphical User Interface (GUI)
TA Workbench users can configure everything according to company structure and procedures allowing them to evolve the software, without being bound by hard-coded vendor choices

User-Defined Screens & Alerts
Users can decide the location of a column or a folder on their screen and save their own personal filters, shortcuts and alerts

Configurable Actions & Viewing rights
Administrators and department heads can decide who has access to which information down to the last data column
Stages in a workflow  can be added or removed
Rights to view, edit or take action can be defined on a role/user basis
Alerts can be sent on a per role/user basis

Configurable Workflows
Workflows are entirely configurable to how the enterprise operates.
Users will view, edit or act at the precise workflow stage that concerns them.
Background information needed by users to take action will find them at the right workflow stage

Mobile Application rights
Role specific information and alerts directed to users’ mobile devices can be controlled and edited and rendered live at a moment’s notice

Integrations & Extensions

Task Assistant has at least one major, working integration with every shipmanager account
The Workbench integrates sustainably and transparently: by design, which means utilizing anything from API’s to microservices, or traditional methods such as file exchange

Task Assistant and ShipServ integration allows shipmanagers to automate their procurement process end-to-end

This way our mutual clients can take advantage of both ShipServ’s and Ulysses’ open and innovative platforms

Integration between Task Assistant and ShipServ was first built in 2015 and has worked seamlessly since then

A Developers’ Guide and a full and unrestricted Data Dictionary enables in-house developments and plug-in’s that do not affect the Task Assistant version upgrade

Comprehensive audit trail

The Task Assistant enables a complete audit trail on all users and all objects of the Task Assistant and allows system administrators to configure what needs to be tracked

Task Assistant Workbench Audit Trail allows:
Comprehensive usage reporting and statistics
Who? When? Which action? At Which workflow stage?
Auto-Compliance with traceability and transparency, requirements like those set out by SoX (Sarbanes-Oxley Act)

The vessels that had planned audits continued to use the previous version until the inspections were concluded and were then subsequently upgraded.
Users went home on Friday closing having worked on the previous version and on Monday at opening went straight to using the latest version