If a sales executive offers to customise a solution to your company’s needs, don’t drink the Kool-Aid!
Leave the customisations for your outfits. In software ‘configuration’is the word.

A configuration is when you use native tools in the system, to reproduce exactly the same feature but fully integrated to existing functionality.
At Ulysses we understand that all companies are different, which is why we offer abstracted features ready to be extended or consumed through our Task Assistant Workbench and API Facilities.

When proponents of customised services approach you, the sales executives will try to make you feel unique…

What they are not telling you is how lonely you will feel when the issues inevitably start! It’s not just the added cost and implementation time your company will be burdened with…

Customisations add complexity and eventually instability to your installation.

TMS Tankers has been using the TA since 2006. They have multiple features that they have either developed internally or that are simply unique to TMS.

At the same time they have received all new features that Ulysses have developed in that timeframe.
They truly get the best of both worlds!