News Article 24/02/2006

TMSA Seminar: The idea of business excellence is introduced in shipping

ELNAVI , February 2006, Shipping IT, p.46


Tanker operator newspaper and Ulysses Systems organized an interesting and informative TMSA seminar on 31 January 2006 at Metropolitan Hotel as this new standard has already been introduced in the operation of tankers and it is essential to share existing experience. President of the seminar was Mr. Dimitris Lyras, consultant to Ulysses, who told that the scope of TMSA is to meet demands of oil majors and improve a tanker company performance.
Capt. Panos Hatzikyriakos, safety and security manager of OSG GR said that there are a number of KPIs/key performance indicators related to risk assessment. He gave the meaning of terms such as Risks Awareness, hazard identification. The target is to keep the risk at acceptable levels, he pointed out. He referred to OSG's Risk Management Policy and analyzed quality and quantitative method of risk assessment. He noted that computer based training is essential for shore and on-board based staff. He underlined that risk assessment brings more transparency to the company. He finally referred to guidelines to a team for defining the scope of a risk assessment. Mr. Lyras said that something that continuously is changing it needs reassessment.

Mr. Michael Reppas HSA Manager of Seaworld Management said that today a SIRE inspection report does not "clear" our vessel regarding nature of observations, PSC, USCG records, history of incident etc. He noted that for the majority of screening factors there are criteria commonly accepted by the charterers and OCΙMF members. For the first time the idea of business excellence is introduced with TMSA which is about determining your business objectives and then assessing your state of excellence against your objectives. Criteria of business excellence are included in the TMSA. TMSA promotes continuous improvement, measure results, review performance. According to Mr. Reppas there are six disciplines for excellence:

  1. Decide what is important (TMSA does not clearly states that it is voluntary for tanker companies).
  2. Set goals that lead (Α company should achieve an incident free operation. Α location of resources is necessary. Each element of operation can be connected with an objective).
  3. Align Systems (Access your actual practices and identify gaps. Be realistic, do not overstate).
  4. Work the plan (establish targets, analysis of company's historical records, for every stage there is a target, establish KPIs, do not go to the next target if you haven't fulfill the previous one).
  5. Ιnnovate with determination. (Τορ management should be actively involved, promote leadership and weight capabilities, resources and available technology).
  6. Go back evaluating performance. In general Mr. Reppas pointed out that a TMSA policy should be honest and modest. Regarding the benefits of a TMSA policy we must be referred to the following points:
  • Builds management a team consensus
  • Build awareness and teamwork -Systematically analysis
  • Builds trust
  • Exposes management and staff to best practices
  • Financial benefits.

The seminar also included the following speakers: Mr. Kostas Polydakis, technical manager of Athenian Sea Carriers, Mr. loannis lakovou, TMSA manager of Lloyd's Register Piraeus, Mr. Stephen Chapman, general secretary of Inter Manager, prof. Takis Varelas, chief information officer of Danaos Management, Mr. Apostolos Belokas, managing director of IBS S.A. and Mr. Stefan Polomsky, managing director of Transocean.