What the experts say about Knowledge Management

Task Assistant and Knowledge Management

Ulysses Systems is a software company originating in 1996 specializing in means to enhance the value of content management and data management applications through the use of cognitive principles.

Ulysses original achievement was to turn content management applications used for compliance and co-ordination, into performance support tools where appropriate information finds the user at the time of need. This eliminates the confusion of navigating information systems and portals and applies automated relevance indexing criteria to e-mail so as to achieve successful co-ordination.

Further to this Ulysses has succeeded in turning multi discipline complex data management applications into walk up and use BPM applications. This eliminates the arduous and disruptive training requirements and also eliminates the barrier to natural process flow, presented by separate software application.

Unlike conventional application and content management tools that require users to make conscious navigational steps and set up searches for desired information, Ulysses uses a metamodel within its proprietary platform the Task Assistant, to connect functions and content to the company goals and tasks to which they are relevant. In this way information and functionality appear to users at the time of need. Appropriate information and functionality unfold as they utilize their pre-existing conceptual business model to achieve their goal or task. The Task Assistant platform provides means of adapting content repositories and application functionality to each users conceptual business model within any organization.

Using its unique Task Assistant Platform, Ulysses has succeeded in becoming a leading software supplier in the maritime industry where the entire management of each oceangoing vessel turns over every 7 months and where information continuity is critical. In a working environment where there is no practical way to apply software training, no dedicated junior staff to enter data and operate applications, no IS services on board, and no access for software vendor representatives. In a highly regulated industry where procedural compliance is critical and where environmental risk necessitates insurance coverage of over a billion dollars per incident.