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Task Assistant Overview
How is the Task Assistant different from other software?
What is the philosophy behind our software design?
How does Task Assistant provide direct savings to my business?
How Will Task Assistant Help Me and My Organisation?
How does Task Assistant help with coordination?
How can Task Assistant help me onboard as...?
How can Task Assistant help me ashore as...?
How can Task Assistant promote efficient ship management?
How Does Work?
What is the philosophy behind our software design?
What is the Workbench?
What is the Document Manager?
How does Task Assistant know how to respond to tasks performed in varying contexts?
What is the Manual Reader?
Technical Questions
How many computers are needed on the vessel?
What are the system requirements?
Is network-ready?
How will Task Assistant work for vessels without a SAT system?
How can Task Assistant help make my company’s existing software more useful?
How many computers are needed on the vessel?
Customisation
Will I need to hire consultants for the customisation?
When I buy a new ship will I have to customise Task Assistant again?
What is the Workbench?
Are the tasks customisable?
Can I assign my own company categories?
Can I change the format of the forms?
Can I change the terminology?
Installation
Who will install Task Assistant?
Integration
How does our software design account for integration?
Can I link Task Assistant to other programs?
Will Task Assistant support forms in Word, Excel and other programs?
Does the internal communications system need to be compatible?
Does the external communications system need to be compatible?
How can I integrate other programs into Task Assistant?
FAQs
What range of products do we offer?
How long will it take to train the crew of my company?
Who should use Task Assistant on the vessel?
How can a replacement cover for me if I’m away?
Can I access information on different ports?
Customisation
Are the tasks customisable?
Can I assign my own company categories?
Will I need to hire consultants for the customisation?
When I buy a new ship will I have to customise Task Assistant again?
Can I change the Task Assistant terminology?
How do I specify who has access rights to confidential documents?
Document Management
What is the Document Manager?
How do I know where to file my documents?
How do I find a specific email?
Can I see the difference between read and unread messages?
Is it time-consuming to insert administrative information into documents without pre-defined work flows?
Which documents do not have a predefined work flow, and when will the system ask me for the relevant information?
Can I set an expiry date for the documents that I create/send?
How can I tell which requisitions were approved?
How can the Quality Safety Manager see an overview of all outstanding non-conformities?
Can I send forms to more than one person?
How can I see all my unread messages?
How can I find a specific form?
If I already use a document management system, how can I use the documents and records that have already been collected ?
How can I make a suggestion for change in a manual or a document?
How do I specify who has access rights to confidential documents?
How would a new Master locate the Standing Instructions?
How would the General Manager know what the Operations Manager is doing?
Forms
How do I know which forms I need to fill out?
How do I know to whom forms and checklists should be sent?
What if I am interrupted in the middle of filling in a form?
Do I need to fill in the fields created by, ship, voyage and date every time I send a form?
Can I change the format of the forms?
Can I send forms to more than one person?
How can I find a specific form?
If I already have my manuals and forms in electronic format will I have to rewrite them?
Do I need to make a new crew list for every voyage?
Manuals
How can I view my company’s manuals?
How can I make a suggestion for change in a manual or a document?
How often can the manuals be updated?
How can I find a specific subject in the manual?
If I do not have the manuals, can I use the Task Assistant pre-installed manuals?
If I already have my manuals and forms in electronic format will I have to rewrite them?
Can I print from the Manual Reader?
How are changes to the manual transmitted to the vessel?
Can I see a list of all the annotations that have been made to any part of the manual by myself and others?
Is there an easy way to determine annotation type?
Tasks
Are the tasks customisable?
Do the tasks follow a logical sequence?
Can I see the message for a task from previous voyages?
How can I locate something without navigating by task?
If I work on a vessel, how would I know who is doing what tasks in the office?
How does Task Assistant know how to respond to tasks performed in varying contexts?
How would the General Manager know what the Operations Manager is doing?