ΚΜ Blog
By Ulysses Systems Blogspot Author on Fri, 21 Mar 2008 11:47:00 GMT

Any KM system must have the ability to cope with new information in a reasonable way, so that new input causes adjustments in the system. A dynamic KM system is altered in some way by every experience it processes. A KM system that does not get smarter as a result of the absorption of new information is unlikely to be very useful. In addition, any good KM system must be capable of finding what it has in it. This seems to go without saying, but the issue of what information should be found at any given moment can be quite a problem. A good KM system finds stuff you weren’t expecting to find, that you didn’t ask for, in part because you didn’t know it was there, but is nevertheless relevant.